How co-managed IT works with Net.Protect
Stabilize core infrastructure
We assess your environment, clean up configuration drift, and bring endpoints, identity, and networking to a known-good baseline.
Layer Net.Protect for 24/7 detection
CrowdStrike or Bitdefender EDR, Blackpoint SOC monitoring, DNS filtering, MFA, and security awareness training deploy on top of stable infrastructure.
Ongoing IT roadmap + quarterly security reviews
Your technology decisions are guided by a team that sees both the operational and security picture. Quarterly reviews cover posture, compliance evidence, and infrastructure planning together.
What we handle for your team
Helpdesk & Triage
Endpoint support, user account issues, and day-to-day IT requests routed through the same ticketing system as security alerts.
Microsoft 365
Tenant management, licensing, Exchange, SharePoint, Teams, and Entra ID configuration.
Cloud & Infrastructure
Azure, AWS, and on-prem server administration. Backups, patching, uptime monitoring.
Networking
Firewall, switch, Wi-Fi, and VPN configuration. Meraki, Ubiquiti, Cisco.
Vendor Management
License renewals, vendor escalations, procurement, and third-party coordination.
Projects & Migrations
Office moves, M365 migrations, Intune rollouts, hardware refreshes. Scoped separately.
Who this is built for
IT teams of 1–3
You have a small team handling day-to-day but need senior engineering depth and security coverage you can't hire for.
VC-backed biotech, 50–250 employees
Growing fast, SOC 2 or HIPAA on the roadmap, need infrastructure that scales without a full IT department.
Healthcare without a security engineer
Patient data compliance demands security rigor. We handle both the IT foundation and the security layer.
Remote-heavy professional services
Endpoint management, identity security, and helpdesk for distributed teams in M365 and cloud apps.
What's included, and what isn't.
Co-managed IT follows the same principle as Net.Protect: monitoring, administration, and proactive maintenance are included in your agreement. Project work, after-hours emergencies, and major infrastructure changes are scoped and quoted separately. No surprises.